AI Can Give People the Answer. Technical Leaders Need to Help Them Decide What to Do
The new technical superpower? Making complexity actionable.
EXPERT OPINION BY NEIL THOMPSON, FOUNDER, TEACH THE GEEK @TEACHTHEGEEK
For years, technical experts had one clear edge: they knew what others didn’t. AI is changing that.
Artificial intelligence can now explain technical concepts, summarize research, compare options, and generate possible solutions in seconds. That does not make technical expertise less valuable. It changes where the value lies.
Knowing the answer is no longer enough. Technical professionals increasingly need to help people understand what matters, evaluate tradeoffs, make decisions, and act.
I recently discussed this shift with negotiation expert Peter Stark, who has coached senior leaders across industries and works closely with technology executives. His observations point to a problem many STEM organizations underestimate: decision friction.
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I use that term to describe the organizational drag created when technically correct information fails to become an actionable decision.
Meetings take longer. Stakeholders misunderstand recommendations. Decisions stall.
When a technical explanation fails, technical professionals often make the problem worse.
Source: www.inc.com
